Shipping policy

At Lehna, we are committed to delivering your order with care, clarity, and professionalism.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or holidays. Once your order has been dispatched, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

Delivery Timeframes

Estimated delivery time is 7–14 business days, depending on destination and carrier. Delivery times may vary due to customs processing, carrier delays, weather conditions, or seasonal demand. While we strive for timely delivery, occasional delays outside of our control may occur.

Shipping Costs

Free shipping on every order — no minimum required.

Customs, Duties & Taxes
Orders may be subject to customs duties or import taxes depending on your location. Any such charges are the responsibility of the customer.

Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. Lehna is not responsible for orders delivered to incorrectly provided addresses.

Lost or Significantly Delayed Orders
If your order appears lost or significantly delayed, please contact us at:

Lehna

Nanaimo, British Columbia, Canada
info@lehna.ca
We will review the situation and work toward a timely resolution.