Refund policy

At Lehna, your satisfaction is important to us.

We offer a 30-day return window from the date your order is delivered.

Eligibility for Returns

To be eligible for a return, items must:

• Be unworn and unused

• Have original tags attached

• Be in original packaging

• Include proof of purchase

Items returned without prior approval will not be accepted.

To request a return, please contact us at:

info@lehna.ca

Please include your order number and reason for return.

If approved, you will receive detailed return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Original shipping fees (if applicable) are non-refundable.

Please inspect your order upon arrival.

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos so we can resolve the issue promptly.

The following items are not eligible for return:

• Sale items

• Gift cards

• Items showing signs of wear or use

To exchange an item, please request a return and place a new order once your return has been approved.

Once your return is received and inspected, we will notify you of the approval status.

If approved:

• Refunds are issued to the original payment method

• Processing typically takes 5–10 business days

• Financial institutions may require additional time to post the refund

If more than 15 business days have passed since approval, please contact:

Lehna

Nanaimo, British Columbia, Canada

info@lehna.ca