FAQ’s

Where do you ship from?

We are a Canadian-based boutique located in Nanaimo, British Columbia. Orders are processed through our trusted fulfillment partners and shipped directly to you.

How long does shipping take?

Processing typically takes 1–3 business days. Delivery times vary depending on location, but most orders arrive within 7–14 business days.

Do you offer returns?

Please refer to our Return & Refund Policy page for full details. If you have questions, email us at info@lehnasshop.com.

How can I track my order?

Once your order ships, you’ll receive a tracking number by email. You can track your package anytime through our Track Your Order page.

Are your items true to size?

Each product includes a sizing guide. If you are between sizes, we recommend reviewing the measurements carefully before ordering.

How can I contact you?

You can reach us at info@lehnasshop.com. We typically respond within 24–48 hours.